Refund Policy for Vital Niche Mart
At Vital Niche Mart, customer satisfaction is important to us. We strive to provide quality products and a smooth shopping experience. This Refund Policy outlines the conditions under which refunds, returns, and replacements may be accepted.
Customers may request a refund or return if the item received is damaged, defective, incorrect, or significantly different from the product description. To be eligible, the request must be made within 7 days of receiving the order.
To initiate a refund or return request, customers must contact our support team with their order details and clear proof, such as photos or videos of the issue. Once the request is reviewed and approved, further instructions will be provided regarding the return or resolution process.
Items must be unused, in their original condition, and in the original packaging to qualify for a return. Products that show signs of use, damage caused by the customer, or missing original packaging may not be eligible for a refund.
Refunds will be processed once the returned item is received and inspected, or once the issue has been verified in the case of damaged or incorrect products. Approved refunds will be issued to the original payment method. Please allow several business days for the refund to reflect in your account, depending on your payment provider.
If a replacement is available, we may offer a replacement instead of a refund at no additional cost to the customer. In some cases, pa